Dear customers, welcome to our website
Lake Garda Travels is an Italian Tour Operator specializing in incoming throughout the Garda area and beyond. Our top services are the daily tours organized with care and attention to detail. We invite you to browse through our pages to choose the most suitable experience for you and enjoy your holiday at the best.
" Here every day is unique, so have magic moments together with us and fall in love with memories of unforgettable experiences."
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INFORMATION FOR PARTICIPANTSUseful information to participate in our excursions
INFORMATION FOR PARTICIPANTS
- On our couches pets are not allowed
- Unaccompanied minors may not participate in our excursions
- All vehicles are equipped with air conditioning, used in accordance with current regulations
- Seats are personal. They will be assigned by your guide and cannot be exchanged with others
- It is not possible to reserve a specific seat on the bus
- Comfortable clothing and a jacket are recommended for the Dolomites excursion regardless of the weather.
- For the evening in the Arena di Verona comfortable clothing is required (no shorts and/or vest)
- Coaches may be slightly delayed at your pick-up. Please stay at the same place. If the delay becomes significant you will be notified by text message or mobile phone call.
- You must provide an active mobile phone number when booking, so that we can contact you in case of need.
- Return times from excursions and break times in the various tourist centres are purely indicative. These may vary depending on various factors, including traffic or weather.
- Cancellation policy: Booked excursions can be cancelled free of charge up to 24 hours prior to the start of the excursion, apart from tickets for the Verona Arena which are non-refundable. The travel agency also reserves the right to change the itinerary of an excursion at any time due to unforeseen circumstancies such as traffic or weather conditions.
Travel conditions and rules
The participant who wishes to cancel the journey for any reason will have the right to 90% refund of the fee, providing that notice is given at least 24 hours before the journey commences, Arena di Verona entrance tickets are not refundable. Refunds cannot be given after this time. The agency reserves the right to cancel the journey at any time and without any obligation other than to pay back the total sum paid. The agency also reserves the right to vary the programme in case of necessity as the occasion may require. The agency cannot be held responsible for injury to any person on account of circumstance beyond our control, nor accidents caused by a third party, nor for loss or damage to personal matters. The responsibility of the agency is limited and subjected to the causes of the International Convention, law 1084/1977 and 79/2011, and cannot be exceeded in any case.
Important
Suitable dress is obligatory for visits in sacred places and warm clothes recommended for the Dolomites tour. Entrance fees are not included if not specifically mentioned. Seats on the coach cannot be reserved. It is not permitted to eat lunch-packets on the coach. The return time is not binding. It is normal to give tips in Italy.
Arena di Verona
The excursion will take place in any weather. In case of rain, only the Foundation Arena di Verona will take the decision about cancelling the performance shortly before its beginning. Our Travel Agency can in no way influence such decision. In case of cancellation of the performance before its beginning,the sole cost of the entrance ticket will be refunded.